- Enjoy free local shipping with a minimum spending of $60 for each order.
- Shipping fee of $6 will apply if minimum spending of $60 is not met for each order.
- All orders will be shipped by third-party courier or in-house courier, depending on the product nature and/or size of parcel.
We require 2-3 working days (excludes weekends and public holidays) to pack and dispatch your order. After your parcel has been dispatched, please allow 1-3 working days for it to reach you or the recipient. Shipping may take longer during sale, peak and festive periods.
- After parcels are shipped, they will be delivered to the recipient within 1-3 working days, between 9am to 10pm. A total of 3 free delivery attempts will be made. If the recipient is unavailable to receive the parcel the first time, we will attempt to deliver 2 more times. If the parcel is still undelivered after 3 tries, we will charge a re-delivery/admin fee of $8.
- Any delays in delivery time due to unforeseen and special circumstances will be communicated to the customer via email.
- If you have not received your order after the stipulated delivery period, please email firstname.lastname@example.org together with your order number.
For international delivery, please contact email@example.com with the items you would like to order and the shipping address. We will advise you on the international delivery fee.