Our exchange policy lasts for 14 days upon order purchase. After exceeding 14 days, we are unable to offer you an exchange. Exchanges will be offered when the following conditions are met:
For exchanges, please email us at orders@therapymarket.com.sg with your order number and information on the affected item. Items must meet the conditions above. There is strictly no monetary refund, kindly check your shopping cart carefully before making payment.
Non-exchangeable and non-returnable items:
We accepts returns within 14 days only for the following reason:
Refunds will be accessed and offered only on a case-by-case basis. Value of returned product(s) will be refunded in the original payment mode. Refunds will be offered when the following conditions are met:
For returns, please email us at orders@therapymarket.com.sg with your order number, information and photo of the defective item(s).
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